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As we kick off your digital journey with us, it’s important we’re on the same page. These Terms & Conditions outline how we work together, setting expectations, responsibilities, and the essentials for a smooth collaboration.
By choosing to work with us, you’re agreeing to these terms in full. We recommend revisiting them from time to time as they’re here to protect both of us as we work together.
We reserve the right to make changes to these Terms and conditions at any time and for any reason.
Vizualuxe.com is fully owned and operated by [Company Trading Name] we are based in [Company Address].
To access certain features and services on our site, you’ll need to create an account. Please make sure your details are accurate and up to date – this helps us help you.
You're responsible for keeping your login details secure and for all activity under your account. We reserve the right to suspend or remove your account if our terms are breached. If we ever break the terms on our side, you're also free to terminate your account. Once closed, your access will end immediately.
We’re committed to keeping our content, services, and offerings as up-to-date and accurate as possible. That said, we reserve the right to make changes - whether it’s pricing, specs, or product details - without prior notice if something needs adjusting or correcting.
Everything you see on www.vizualuxe.com is owned by [Company Trading Name] and legally protected. Please don’t use our logos, branding, or materials without written permission. That includes sharing or reproducing any downloadable resources.
We love working with passionate designers, but you’ll need to be 18 or older to use our services. If you’re under 18, please come back when you are!
Our products are distributed digitally and are typically available right after purchase. In rare cases, delivery may take up to 48 hours. If your order hasn’t arrived within that time, please get in touch through our contact page.
Double-check your information before placing an order—errors in the details you provide may prevent successful delivery, and we can’t take responsibility for such issues.
When you purchase a service or product, we’ll need a few personal and payment details—don’t worry, your privacy is important to us. Everything is handled securely in line with our [Privacy Policy].
You’ll see our name, [Company Trading Name], on your bank statement. If you change your mind before we’ve completed your consultations, you're welcome to request a refund. Just send us a formal request, and we’ll process it within 10 business days using your original payment method.
Should you decide to request a refund before completing all consultations with our experts, a formal request is required. Refunds will be issued to the original payment method and may take up to 10 business days to process. If your refund has not arrived after this period, please reach out to our support team for help.
This agreement is governed by relevant laws. If any disagreements arise, we’ll first try to resolve things amicably. If that’s not possible, either of us can take the next steps through legal channels.
We do our best to provide a seamless experience, but we can’t be held liable for losses, direct or indirect, that arise from using (or not being able to use) our services. This includes things like lost profits or data.
By using our website and services, you agree to release us from any liability and cover any costs or damages that result from your misuse of the platform or a breach of our terms.
Got questions about any of the above? We’re here to help. Reach out to us at [insert email address] and we’ll do our best to support you.
